Privacy Policy

Skyland International Technology Limited ("Skyland", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.skylandgroup.com.hk (the "Website") or use our AI-powered software applications and platforms for the insurance and construction industries (collectively, the "Services").

1. Information We Collect

• Account and contact details (name, email, phone, company)
• Billing and payment information
• Documents, images, audio recordings, and voice data processed via OCR or speech features
• Technical and usage data (IP address, device info, logs)

2. How We Use Your Information

• To provide and operate the Services
• To improve our AI models (using only anonymized or consented data)
• To process payments and manage accounts
• For customer support and security
• To send service updates and (with consent) marketing communications

3. Legal Basis (EEA/UK users)

Processing is based on contract performance, legitimate interests, or consent where required.

4. Data Sharing

We do not sell personal data. We share only with trusted service providers (hosting, payment processors, analytics), legal authorities when required, or in the context of a business transfer.

5. International Transfers

Data may be transferred to and processed in Hong Kong and other jurisdictions with adequate safeguards (e.g., Standard Contractual Clauses).

6. Security

We use industry-standard encryption, access controls, and regular audits to protect your data.

7. Retention

We retain data only as long as necessary for the purposes described or required by law, plus a reasonable backup period after account deletion.

8. Your Rights

You may access, correct, delete, restrict, or port your data, or withdraw consent. Contact us at cs@skylandgroup.com.hk. We respond within 30 days.

9. Cookies

We use essential, analytics, and marketing cookies. Manage preferences via the cookie banner or your browser.

10. Changes

We may update this Policy. Significant changes will be notified via email or in-Service notice.

11. Contact

All privacy inquiries: cs@skylandgroup.com.hk